Last updated July 2, 2021
We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase, you may return it to us for a full refund. Please see below for more information on our return policy.
All returns must be postmarked within thirty (30) days of the purchase date.
To return an item, please email customer service at firstname.lastname@example.org to obtain a Return Merchandise Authorization (RMA) number and shipping label. After receiving a RMA number, place the item securely in its original packaging, attached shipping label, and mail your return to the following address:
X2 PERFORMANCE c/o ShipJoy
20600 NW 47th Ave
Miami Gardens, FL 33055
Return shipping charges will be paid by us.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at: email@example.com
Credit cards accepted:
· American Express
Important Information About Payment
For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.
We charge sales tax on applicable items in all 50 states in the United States.