CUSTOMER SERVICE

RETURN POLICY
Last updated July 2, 2021

We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.


Returns
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


Return Process
To return an item, please email customer service at info@x2performance.com to obtain a Return Merchandise Authorization (RMA) number and shipping label. After receiving a RMA number, place the item securely in its original packaging, attached shipping label, and mail your return to the following address:

Advanced Bio Development, Inc.

Attn: Returns RMA #

270 Sylvan Avenue

Suite 2230

Englewood Cliffs, NJ 07632

Return shipping charges will be paid by us. 


Refunds
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Exceptions   
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Questions
If you have any questions concerning our return policy, please contact us at: info@x2performance.com

PAYMENT OPTIONS

Credit cards accepted:

· Visa

· MasterCard

· American Express

· Discover

· JCB

Important Information About Payment

For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.

Sales Tax

We charge sales tax on applicable items in all 50 states in the United States.

Contact us

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CONTACT INFO

Phone: (845) 365-3838

Email: info@x2performance.com

Business Hours: Monday - Friday, 8am - 5pm Eastern.